Privacy Policy
Naan Sense Grocery
Effective Date: 14th October 2024
At Naan Sense Grocery, your privacy is important to us. We are committed to protecting your personal information and handling it responsibly, transparently, and securely.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.
1. Information We Collect
When you interact with Naan Sense Grocery, we may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through third-party providers)
Order Information
- Products purchased
- Order history
- Transaction details
Technical Information
- IP address
- Browser type
- Device information
- Website usage data through cookies and analytics tools
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate order updates
- Improve our website and services
- Prevent fraud and enhance security
- Send promotional emails (only if you opt in)
We do not sell or rent your personal information to third parties.
3. Payment Security
All payments are processed through secure, PCI-compliant third-party payment processors. Naan Sense Grocery does not store full credit card information on our servers.
4. Cookies & Analytics
Our website may use cookies and similar technologies to:
- Enhance your browsing experience
- Understand customer behavior
- Improve website performance
- Personalize content and marketing
You may disable cookies in your browser settings; however, some features of the site may not function properly.
5. Sharing of Information
We may share limited information with trusted third parties only when necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Email marketing platforms
These partners are required to maintain the confidentiality and security of your information.
6. Nationwide Shipping & Address Information
Shipping information is shared with delivery carriers solely for order fulfillment. Naan Sense Grocery is not responsible for privacy practices of third-party shipping providers once information is transferred for delivery purposes.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.
While we strive to protect your data, no online transmission can be guaranteed to be 100% secure.
8. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
9. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
Naan Sense Grocery reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions regarding this Privacy Policy, please contact:
Naan Sense Grocery
📧 support@naansensegrocery.com
📞 802 5563055